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Shift
Schedules
Customer Reviews
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S1- Simple
Scheduler
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| Customer: |
Bettina, RN in Springfield, PA |
| Business Type: |
Intermediate care facility for developmentally delayed
adults |
| Using this Product Since: |
December 2007 |
| Overall Rating: |
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General Comments: |
I scheduled for 7 buildings 1 to 4 staff in
each and some days the same staff would be in different
locations. Our workers do not have access to a computer so
it had to be printed out--and changing the schedule once
it's been printed was a little ridiculous. This had nothing
to do
with the program though--I would have e-mailed if workers
had access to e-mail. I have recommended it to our HR and
Director of Nursing. |
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Features I Like: |
You can schedule for 24 hours and shifts,
that you can copy, paste and repeat an individuals schedule.
Easy learning curve. I like that you can have a count for
each shift. I liked that you can give each person their
personal schedule. |
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Features I Would Like to See Added: |
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Features I Don’t Need/Use: |
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| Benefits of Using
this Product: |
The staff benefited management because they
signed off and agreed to the schedule and could not say they
didn't know they were scheduled. |
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Tips on Using this Spreadsheet: |
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Would You Recommend this Product to a Friend: |
Yes |
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S2- Automatic
Scheduler
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| Customer: |
David Farr, Indianapolis |
| Business Type: |
Nursing Home |
| Using this Product Since: |
January 2000 |
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General Comments: |
I
really like your S2-6-50 spreadsheet, the
"macros" included in the spreadsheet made my job of scheduling people
much easier. I did take the liberty of modifying it slightly to better
suit my particular needs in scheduling employees at a nursing
home." |
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Features I Would Like to See Added: |
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Features I Don’t Need/Use: |
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| Benefits of Using
this Product: |
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Tips on Using this Spreadsheet: |
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Would You Recommend this Product to a Friend: |
Yes |
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S3 - Template
Scheduler
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| Customer: |
KF in Bryn Mawr, PA |
| Business Type: |
Contact Center |
| Using this Product Since: |
September 2008 |
| Overall Rating: |
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General Comments: |
Nice
product - very cost effective tool for small to mid size
contact centers who desire to minimize expense with full
blown WFM system. |
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Features I Like: |
E-mail features, reporting (graphs) --
provides good future view of issues and allows us to provide
more lead time in generating peoples schedules -- good
employee satisfaction tool. |
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Features I Don’t Like: |
Took a little coordination in terms of
balancing numbers if your shifts didn't exactly fit the
model. |
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Features I Would Like to See Added: |
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Features I Don’t Need/Use: |
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| Benefits of Using
this Product: |
Allowed us to better blend agents in an
outbound and inbound environment. Also allowed us to better
manage time away requests. |
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Tips on Using this Spreadsheet: |
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Would You Recommend this Product to a Friend: |
Yes |
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| Customer: |
Cameron Kirkpatrick, Safety and Security Coordinator
with The Canadian Salt Company Lindbergh Facility |
| Business Type: |
Plant Security |
| Using this Product Since: |
May 2007 |
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General Comments: |
I just wanted you to
know how happy I am, not only with the spreadsheet, but the after- sales service. With all the revisions I needed
you to make in order for it to work in our special situation, I figure you
could have charged hundreds more. |
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Features I Would Like to See Added: |
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Features I Don’t Need/Use: |
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| Benefits of Using
this Product: |
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Tips on Using this Spreadsheet: |
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Would You Recommend this Product to a Friend: |
Yes |
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| Customer: |
Tim Hodge in Arizona |
| Business Type: |
Water Plant |
| Using this Product Since: |
July 2004 |
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General Comments: |
The Rotating Shift Scheduler saves a ton of
time and is very flexible. We manage 6 employees on a
complicated rotation that includes mid-week changes for
on-call duty. It's a snap!" |
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Features I Would Like to See Added: |
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Features I Don’t Need/Use: |
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| Benefits of Using
this Product: |
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Tips on Using this Spreadsheet: |
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Would You Recommend this Product to a Friend: |
Yes |
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| Customer: |
Andy Mees in Kuala Lumpur |
| Business Type: |
Video Editing |
| Using this Product Since: |
November 2006 |
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General Comments: |
This spreadsheet has saved me many hours of
frustrating work. I am able to handle just about any client
request for bookings in an extremely busy video edit
facility, ensuring that I always have staff available and
always know exactly who worked where, when and why. Highly
recommended. |
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Features I Would Like to See Added: |
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Features I Don’t Need/Use: |
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| Benefits of Using
this Product: |
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Tips on Using this Spreadsheet: |
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Would You Recommend this Product to a Friend: |
Yes |
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| Customer: |
Ronnie
Kennedy with Entergy in Louisiana |
| Business Type: |
Electric Utility |
| Using this Product Since: |
October 2000 |
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General Comments: |
The scheduler works
great. We used it to work up a schedule for the year. |
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Features I Would Like to See Added: |
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Features I Don’t Need/Use: |
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| Benefits of Using
this Product: |
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Tips on Using this Spreadsheet: |
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Would You Recommend this Product to a Friend: |
Yes |
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| Using this Product Since: |
August 2003 |
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General Comments: |
The Shift Schedules
spreadsheet has been a huge asset for us. We
can easily deal with the rotating shifts for the department. |
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Features I Would Like to See Added: |
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Features I Don’t Need/Use: |
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| Benefits of Using
this Product: |
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Tips on Using this Spreadsheet: |
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Would You Recommend this Product to a Friend: |
Yes |
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| Customer: |
Demetris Titas at Cybetv in Nicosia, Cyprus |
| Business Type: |
Television Station |
| Using this Product Since: |
March 2003 |
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General Comments: |
I find the spreadsheet easy to
use. |
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Features I Would Like to See Added: |
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Features I Don’t Need/Use: |
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| Benefits of Using
this Product: |
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Tips on Using this Spreadsheet: |
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Would You Recommend this Product to a Friend: |
Yes |
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| Customer: |
Dave Degrasse in Burlington
Vermont |
| Business Type: |
Electric Utility |
| Using this Product Since: |
January 2000 |
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General Comments: |
The spreadsheet
has been working really well for me, our dispatchers really like the new
format, and the fact that they can get a full years schedule printed for
each one of them, and as a group. It also saves me quite a bit of time
preparing schedules, and jockeying vacation times. |
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Features I Would Like to See Added: |
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Features I Don’t Need/Use: |
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| Benefits of Using
this Product: |
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Tips on Using this Spreadsheet: |
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Would You Recommend this Product to a Friend: |
Yes |
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| Customer: |
Nikolaou Vassilis in Athens Greece |
| Business Type: |
International Airport |
| Using this Product Since: |
June 2000 |
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General Comments: |
I really like the easy way
this makes our schedules and then lets me assign vacations and
fine-tune the schedule to fit our daily needs. |
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Features I Would Like to See Added: |
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Features I Don’t Need/Use: |
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| Benefits of Using
this Product: |
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Tips on Using this Spreadsheet: |
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Would You Recommend this Product to a Friend: |
Yes |
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S4- Complex
Scheduler
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| Product ID: |
S4-Complex-25 |
| Customer: |
Kevin Lepard, MD, PhD, Medical Director. Klamath
Falls, OR |
| Business Type: |
Physician scheduling for a multiple coverage
emergency department. |
| Using this Product Since: |
June 2007 |
| Overall Rating: |
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General Comments: |
Absolutely first rate responses from the author. Support is
far above industry norms. Questions are answered quickly and
courteously. Minor custom changes have been
made--astoundingly--at no cost. More extensive custom
changes possible in reasonable time frames and at reasonable
prices. Dick is an absolutely great guy to deal with. (I've
no financial interest in shiftschedules.com; I'm just a
happy customer.) |
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Features I Like: |
Ability
to track days off and shift limitations so that someone
isn't scheduled inadvertently when they should not be.
Tracking of total hours by person. Ability to generate a
.vcs file is imperative for me. Ability to email schedules
to all parties is very useful as well. |
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Features I Would Like to See Added: |
Number 1 would be that when the drop-down menus present a
list of names, I'd only like to see the names of people who
are available to work that day rather than all the names and
I'd like to the list presented fully open so I don't have to
scroll within it.
I'd like, optionally, to do more granular availability on a
per shift basis rather than either on or off a particular
day, so a person could be available for 1 shift but not
another with flagging if availability is violated.
I'd like to see a way to specify a minimum number of hours
off between shifts and have it flagged if that is violated.
I'd like to see number of shifts (total and by shift) and
the percentage of each shift each person gets displayed in
addition to total hours.
I'd also like to see the names on the left hand side of the
screen on the employees sheet stay visible as I scroll to
the right entering days off as it's a bit tricky to do this
correctly at times when you cannot see the names.
I wish there were a way to import employee availability on a
per-person basis so that I could have my docs send me a
properly formatted file and their shift availability would
be imported rather than my having to manually enter it. I
believe this would reduce errors.
I'm not even sure some or all of these things are possible
given the restrictions of Excel, but they would be
improvements in my use. |
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Features I Don’t Need/Use: |
Work
hour limitations for minors, calculation of compensation. |
| Benefits of Using
this Product: |
The time
to generate the schedule has been cut to about 25% of what
it was before I was using the template. The template
represents a one-time fixed cost rather than the ongoing
expense of other ER scheduling systems, and is very
reasonable priced. |
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Tips on Using this Spreadsheet: |
Very
straightforward to use. Learning curve is pretty shallow
for anyone with basic familiarity with spreadsheets. |
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Would You Recommend this Product to a Friend: |
Yes. Already have, in fact. |
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| Product ID: |
S4-Complex-25 |
| Business Type: |
Corporate Security |
| Using this Product Since: |
December 2005 |
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General Comments: |
I’d like to say thank you for always being available when I had a
question about Shift Scheduling. The spreadsheet works
great and makes keeping track of employee hours and making the schedule a
breeze. Thanks again. |
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Features I Would Like to See Added: |
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Features I Don’t Need/Use: |
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| Benefits of Using
this Product: |
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Tips on Using this Spreadsheet: |
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Would You Recommend this Product to a Friend: |
Yes. |
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| Product ID: |
S4-Complex-25 |
| Using this Product Since: |
May 2000 |
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General Comments: |
I found the spreadsheet to be quite helpful in solving some coverage issues involving a staff that had great variation in availability. Our schedule compliance improved dramatically. |
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Features I Would Like to See Added: |
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Features I Don’t Need/Use: |
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| Benefits of Using
this Product: |
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Tips on Using this Spreadsheet: |
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Would You Recommend this Product to a Friend: |
Yes. |
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| Product ID: |
S4-Complex-50 |
| Customer: |
Sandy Pucillo
in Vermont |
| Business Type: |
Call Center
at a Health Care Facility |
| Using this Product Since: |
July 2002 |
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General Comments: |
I'm
using your Complex-50 , and just wanted
to tell you I really love it. I have 34
employees - some with regular schedules, and many who work around classes
and other obligations. Staff
members often compliment me on how well I
coordinate everyone's personal preferences to come up with enough staff on
each shift. And I stay within budget, too. So, I'm
passing the compliment along to you... it's a
much easier task now using Shift Schedules. Thanks! |
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Features I Would Like to See Added: |
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Features I Don’t Need/Use: |
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| Benefits of Using
this Product: |
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Tips on Using this Spreadsheet: |
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Would You Recommend this Product to a Friend: |
Yes. |
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S5 - Volunteer
Scheduler
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| Business Type: |
Volunteer Scheduling at a Large Rodeo |
| Using this Product Since: |
July 2006 |
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General Comments: |
The VS-10-100
scheduling program really worked for us when we did our shift
scheduling for our committee volunteers for this year's rodeo. Dick
Chapman was very helpful, and cordial in working with us in
developing the program which met our needs. I would recommend Shift
Schedules to anyone who has the challenge of scheduling large groups
of people, with varying number of shifts, number of people on each
shift and varying shift times." |
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Features I Would Like to See Added: |
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Features I Don’t Need/Use: |
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| Benefits of Using
this Product: |
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Tips on Using this Spreadsheet: |
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Would You Recommend this Product to a Friend: |
Yes |
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S7 - Split Shift
Scheduler
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| Customer: |
John
Ahlander in Provo, Utah |
| Using this Product Since: |
September 2000 |
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General Comments: |
Your product
has saved me many hours of scheduling headaches. We have 50 part-time
employees and they all have different shifts. I now can easily keep
track of when each employee is working." |
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Features I Would Like to See Added: |
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Features I Don’t Need/Use: |
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| Benefits of Using
this Product: |
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Tips on Using this Spreadsheet: |
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Would You Recommend this Product to a Friend: |
Yes |
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S15 - Easy Shift
Scheduler
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| Product ID: |
S15-Shifts-50 |
| Customer: |
Karl Hagstrom,
Macerich Company, Yonkers, NY |
| Business Type: |
Security Department |
| Using this Product Since: |
April 2009 |
| Overall Rating: |
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General Comments: |
We were searching for a software
application to streamline and modernize the scheduling
process for our security department. We looked at many
solutions from web based apps to software programs costing
hundreds even thousands of dollars that were far too
complicated or bell/whistle overloaded for our needs. I am
grateful to have found Shiftschehdules.com and could not be
more pleased with their product, pricepoint and customer
support. |
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Features I Would Like to See Added: |
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Features I Don’t Need/Use: |
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| Benefits of Using
this Product: |
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Tips on Using this Spreadsheet: |
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Would You Recommend this Product to a Friend: |
Yes |
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S15 - Easy Hours
Scheduler
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| Customer: |
Winona
Bieganski RN at The Children’s Home of Pittsburgh |
| Business Type: |
Security Department |
| Using this Product Since: |
March 2006 |
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General Comments: |
I would love to
let your customers know how wonderful this process was! I
required a modified spreadsheet to accommodate the needs of
our nursing staff, and Mr. Chapman worked with me to design
a perfect spreadsheet! It required hard work on his part,
due to the fact that I had very limited computer skills. He
was always prompt in his response to any question, and made
an excellent product! In the future, as our facility grows
and needs an updated spreadsheet, we will be calling Mr.
Chapman. Thank-you! |
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Features I Would Like to See Added: |
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Features I Don’t Need/Use: |
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| Benefits of Using
this Product: |
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Tips on Using this Spreadsheet: |
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Would You Recommend this Product to a Friend: |
Yes |
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